Frequently Asked Questions
Everything you need to know about shopping with Kahuku UK
What are your shipping options within the UK?
We offer standard delivery (3-5 business days) and express delivery (1-2 business days) via Royal Mail and DPD. Orders over £75 qualify for free standard shipping.
How do I return an item for an exchange or refund?
You can return any unworn, unwashed items with original tags within 28 days of purchase. Simply visit our online returns portal to generate your prepaid shipping label.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, Amex), as well as PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' via Klarna.
How do I find the right size for me?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
At Kahuku UK, we are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we use plastic-free packaging for all shipments.
Can I track my order once it has been dispatched?
Yes, once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to follow your parcel's journey.